Legal
Privacy Policy
This policy describes how Jumpilot AB processes the personal data of people who visit the jumpilot.com website and use the contact form.
1. Data controller
The controller of personal data is:
Jumpilot ABAnckargripsgatan 3, 211 19 Malmö, SwedenCompany registration number (org.nr): 559280-8132VAT: SE559280813201E-mail: contact@jumpilot.com
2. Scope of this policy
This policy covers only data processed in connection with use of the website and contact with Jumpilot AB.
It does not cover player data processed in the JumpHeroez system deployed in entertainment parks. That data is processed by the operator of the park as controller, with Jumpilot AB acting as processor under a separate data processing agreement (DPA).
3. What data we process, for what purpose and on what basis
| Type of data | Purpose | Legal basis |
|---|---|---|
| Contact form: name, e-mail address, message content and other details provided voluntarily (e.g. company name, telephone number) | Answering the enquiry, commercial contact, taking steps prior to entering into a contract | Art. 6(1)(f) GDPR (legitimate interest – handling the enquiry) and Art. 6(1)(b) GDPR (steps prior to entering into a contract) |
| Technical data and server logs: IP address, browser and device type, date and time of the visit | Keeping the site running, secure and stable | Art. 6(1)(f) GDPR (legitimate interest – security and correct operation of the site) |
| Visit statistics (cookieless analytics): aggregated, anonymous traffic data | Measuring and improving the site | Art. 6(1)(f) GDPR (legitimate interest – analysis and development of the site) |
4. Retention period
- Correspondence from the contact form: for as long as is necessary to handle the enquiry, and then for up to 24 months. If the contact leads to a contract – for the duration of the working relationship and any period required by law (e.g. tax law).
- Server logs: for as long as is necessary for security purposes, normally no longer than 12 months.
- Statistics: kept in aggregated form only, with no personal data.
5. Recipients of data and processors
To run the website we use external providers who process data on our behalf:
| Entity | Role | Location |
|---|---|---|
| HubSpot, Inc. | Handling form enquiries – the data goes into our CRM system | USA |
| Vercel Inc. | Website hosting | USA |
| Resend, Inc. | Fallback delivery of form messages when the transfer to HubSpot fails | USA |
Transfers outside the EEA. Because the providers above are based in the USA, data may be transferred outside the European Economic Area. Such transfers take place under appropriate safeguards compliant with Art. 46 GDPR – standard contractual clauses (SCC) and/or the Data Privacy Framework (DPF).
6. Your rights
You have the right to:
- access your data,
- rectify your data,
- erase your data,
- restrict processing,
- data portability,
- object to processing based on legitimate interest,
- lodge a complaint with a supervisory authority.
To exercise these rights, write to: contact@jumpilot.com.
7. Supervisory authority
You may lodge a complaint with a supervisory authority. For people in Poland the competent authority is the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw. The controller is established in Sweden, where the supervisory authority is Integritetsskyddsmyndigheten (IMY).
8. Providing your data is voluntary
Providing your data is voluntary, but it is necessary in order to handle an enquiry sent through the contact form. Without an e-mail address we will not be able to reply.
9. Automated decision-making and profiling
We do not take decisions by automated means and we do not use profiling that produces legal effects for users.
10. Changes to this policy
We may update this policy. The current version is always available on this page, together with the date it was last updated.
Last updated: